Cancellation and Refund Policy

1. Return
Policy You may return the product you received within (7) days of the delivery date, provided that the packaging remains unopened, the product has not been used, and it has not been damaged. Before returning the product, please submit a request via the contact page, stating the reason for the return and including your invoice number and order number.

Once we receive your email or fax, we will contact you to explain how to proceed with the return. The invoice issued in your name, including both the original and a copy, must be returned along with the product. You will receive either a replacement product or a refund of the product’s cost to your credit card.

For returns not caused by our company (such as the shipment of the wrong product), shipping costs will be covered by the BUYER.

Returns are not accepted for out-of-stock products that do not include the “In Stock” label.

2. Products
Damaged During Shipping Products damaged during shipping should not be accepted, and a damage report must be filed with the shipping company. Products should not be returned due to minor dents on the box or packaging that do not damage the product itself. However, once the product has been accepted by you, the shipping company will be deemed to have fulfilled its obligations.